Eligible Amazon Prime members have one week left to claim a payment from Amazon’s historic $2.5 billion settlement over allegations the online gian enrolled customers in Prime without their consent and made cancellation difficult.
Claims must be submitted by July 27, 2026, and approved class settlement members can receive up to $51.
In a 2023 complaint, the Federal Trade Commission (FTC) alleged Amazon subscribed millions of customers to Prime without their knowledge and made them jump through hoops to cancel.The FTC accused Amazon of using “manipulative, coercive or deceptive user-interface designs … to trick consumers into enrolling in automatically-renewing Prime subscriptions.”
In addition to $1 billion in FTC fines, Amazon agreed to pay $1.5 billion to affected customers and simplify its cancellation process.
Members who did not previously receive an automatic payment have until July 27, 2026, to submit a valid claim for compensation.
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Amazon did not respond to a request for comment. Although it denied any wrongdoing, it said in a statement that it agreed to the massive payout in September 2025 because it “allows us to move forward and focus on innovating for customers.”
Amazon Prime settlement at a glance
- Deadline: July 27, 2026
- Eligibility: Prime members from June 23, 2019-June 23, 2025
- Total settlement: $2.5 billion
- Consumer fund: $1.5 billion
- Maximum payment: $51
- Payment timing: September 2026 (estimated)
Who is eligible for an Amazon Prime settlement payment?
Some members received automatic payments last year. In this current phase, only eligible Amazon customers who used their Prime benefits between 3 and 10 times over any 12-month period should submit a claim.
The window for filing opened on January 5, 2026, and closes July 27, 2026. To qualify, you should meet all these criteria:
1. You are a U.S. consumer who signed up for Prime between June 23, 2019, and June 23, 2025.
2. You used more than 3 but fewer than 10 Prime benefits in a 12-month period between June 23, 2019, and June 23, 2025.
3. You unintentionally enrolled through a challenged enrollment flowortried to cancel through one of them. (The enrollment flows challenged by the FCC are the universal Prime decision page, shipping selection page, single page checkout, or the Prime Video enrollment flow.)
How do I file a claim in the Amazon Prime settlement?
Customers who used Prime between 3 and 10 times in any 12-month period can file a claim on the official Amazon Prime settlement website.
How to claim your Amazon Prime settlement payment:
- Visit the official settlement website.
- Verify your eligibility.
- Complete the claim form.
- Submit your claim before July 27, 2026.
- Wait for claim approval and payment
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How much money can I get from the Amazon Prime settlement?
Of the $2.5 billion Amazon Prime settlement, $1 billion is earmarked as an FTC fine. The remaining $1.5 billion will be divided among eligible claimants, based on the total Amazon Prime membership fees they paid during their subscription.
Individual payouts are capped at $51 per claimant.
When will Amazon send out payments?
Customers who qualified for automatic payments should have received them between Nov. 12 and Dec. 24, 2025.
Amazon has 30 days to review each claim form. According to the Amazon Prime settlement website, Claimants approved for the second wave of payments should begin receiving their checks in September 2026.
Beware of settlement scams
The FTC has warned consumers about the prevalence of scammers who exploit news about large public settlements.
“The FTC will never contact you about this refund,” theagency said in a statement. “No one from the FTC or Amazon will ask you for money to get a refund.”
If someone promises special access or guarantees your refund, the commission added, it’s likely a scammer.
Unsolicited calls, texts or emails can be reported to the FTC’s Fraud Prevention Division.
How to keep track of subscriptions
One way to manage your subscriptions and ensure you cancel the ones you don’t want is to use a subscription tracker like Rocket Money. It detects and cancels unwanted subscriptions and, for an additional premium, can negotiate subscription refunds on your behalf.
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The basic plan is free. Rocket Money Premium is $7 to $14 a month with a 7-day free trial. Bill negotiation services cost 35% to 60% of the first-year savings, if the negotiation is successful.
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Easily cancel unwanted subscriptions, track your spending and credit score, automate savings and get help lowering bills. Rocket Money Premium includes additional services like net-worth tracking, credit reports and a subscription cancellation concierge service
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Security
Rocket Money accesses transaction data via an encrypted token, uses Plaid API so user credentials are never stored, provides bank-level 256-bit encryption and hosts servers on Amazon Web Services
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Availability
Offered online and on both the App Store (for iOS) and on Google Play (for Android)
Amazon Prime settlement FAQs
Who is eligible for a payment in the Amazon Prime settlement?
Amazon users who enrolled in Amazon Prime between June 23, 2019, and June 23, 2025, and tried unsuccessfully to cancel their Prime membership may be eligible to receive payment.
Customers who started their sign-up on Amazon’s Universal Prime Decision Page, Shipping Option Select Page, Prime Video enrollment flow or Single Page Checkout could also be eligible.
How much money can I get from the Amazon Prime settlement
While $1.5 billion has been set aside to pay claims, individual claimants are capped at $51 payments. The actual amount eligible class members receive will depend on the number of valid claims filed.
How can I track which subscriptions I have?
There are severaltop subscription trackerswith both free and paid tiers, including Rocket Money and OneMain® MyMoney. You can also keep on top of your subscriptions yourself by setting reminders when a free trial period is over and it’s time to renew. Creating a separate email account just for your subscriptions will help ensure your reminders aren’t missed.
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